Handbook of Research on Museum Management in the Digital Era

Handbook of Research on Museum Management in the Digital Era

Francesco Bifulco (University of Naples Federico II, Italy) and Marco Tregua (University of Naples Federico II, Italy)
Release Date: March, 2022|Copyright: © 2022 |Pages: 412
DOI: 10.4018/978-1-7998-9656-2
ISBN13: 9781799896562|ISBN10: 1799896560|EISBN13: 9781799896586
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Description & Coverage
Description:

While digital tools are not new to museum management, more activities are being performed through their use in order to attract visitors, enrich the cultural experience, vary the experience context, and innovate the cultural industry. However, these tools need to be tested in order to understand the effects they have on both museum offerings and visitors. Further perspectives and insights are needed on the implementation of these digital instruments in museums.

The Handbook of Research on Museum Management in the Digital Era combines theoretical efforts and empirical research to contribute to the debate on museum management in a digital context. It further observes, tracks, and assesses the ongoing changes brought on by digital solutions. Covering topics such as organizational change catalysts, sustainability of cultural heritage, and phygital experience, this book is an excellent resource for museum managers, museum curators, computer specialists, students and educators of higher education, researchers, and academicians.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

  • Audience Research
  • Digital Media
  • Digital Platforms
  • Museum Digitalization
  • Museum Management
  • Museum Service Quality
  • Organizational Change Catalysts
  • Phygital Experience
  • Smart Museums
  • Sustainability of Cultural Heritage
  • Value Co-Creation Mechanisms
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Editor/Author Biographies
Francesco Bifulco is a Full Professor in Management at University Federico II of Naples. He led national projects on smart cities and hi-tech innovations in cultural heritage. He chaired sessions in international conferences. His main areas of interest are innovation management, smart city management, customer engagement, and he published books and papers on that topics.
Marco Tregua is a PhD in Business Science since 2012 and he is an Associate Professor in International Management at the University of Naples Federico II and an Adjunct Professor at the University L'Orientale (Naples). His main research interests include service research, smart innovation, and sustainability management. He co-authored articles in Journal of Service Theory and Practice, International Journal of Management Reviews, and Journal of Business Ethics, among others. He authored various books on management and he took part to international conferences, as well as organized tracks in some of these conferences. He is reviewer for various international journals - including, Technological Forecasting and Social Change, AMS Review, and Journal of Business & Industrial Marketing. Is also Associate Editor at Journal of Knowledge Economy and Springer - Business and Economics.
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